We’re thrilled to welcome LINE into CloudCX!

With 180M+ monthly active users globally and ranking among the top messaging apps in Asia, LINE is a must-have channel for customer engagement.

What this means for our clients:

• Seamless agent-customer communication: Agents can respond to customer inquiries directly through LINE in real time.

• Automation at scale: Our workflow automation ensures faster, more consistent responses and resolution.

• Broadcast messaging: Reach LINE users at scale with targeted updates, promotions, or service notifications.

• Personalized experiences: Serve LINE-preferred customers on their channel of choice, improving satisfaction and loyalty.

With this new addition, CloudCX empowers brands to expand their reach, reduce friction in customer interactions, and deliver truly omnichannel customer experiences.

🚀 We can’t wait to see how our clients use LINE to create deeper, more meaningful connections with their audiences!