Designed to create efficiency, save costs and streamline conversations, CloudFon digital contact center is the ultimate omnichannel customer experience software. It is a cloud based CXaaS application which eliminates the need of working between multiple systems and applications, creating a seamless single pane of glass cusomer experience.

It is also a feature rich customer engagement solution with multi-channels such as Email, SMS, WhatsApp, Facebook Messenger, Instagram and more social medias, its seamless integration capability with 3rd-party systems and enhanced security features enables you to engage your visitors in real time to improve conversion rates, sales and customer satisfaction.

With a unified agent desktop and mobile App which encompass various digital channels, customer retention is maximised with rapid responses from agents based anywhere on the globe.