Products
Features
Resources
Pricing
Company
OVERVIEW
Products
Customers want nothing less than a quick and effective response-through their preferred channels.
CAPABILITIES
Web Chat
Connect your preferred way - chat, text, social, or email
Unified Inbox
Maximize efficiency with a single platform for all your channels
Communication Channels
Keep information flowing efficiently
Conversation Management
Manage your conversations effortlessly with intelligent platform
Workflow & Automation
Empower companies to offer customers a different level of service
AI
Make AI-powered agents work smarter and faster
Contacts
Segment, track and analyze customers in one tab
Broadcast
Send immediate marketing messages at scale
Analytics
Reveal valuable insights and turning into actionable insights
Knowledge Base
Aids the customer service to answers rapidly
Security & Privacy
We respect your privacy and protect your personal data
Integration & Service
We provide what you need
Customization
Unleash your uniqueness with customization
GET IN TOUCH
About Us
Who is CloudFon and why choose CloudFon
Contact Us
Ways to get in touch with CloudFon team
Partners
To be CloudFon technology partner
Documentations
Brochure
What’s New
Academy
Documentations
Video
Upcoming Events
Blogs
Exhibitions
WHAT IS CloudFon
Product Overview
Learn how CloudCX can be an omnichannel automation customer service platform
CAPABILITIES
Omni Widget
Manage all channels conversations in a widget
Digital Channels
Communicate with customers across any channels
Ticketing
Enjoy seamless customer journeys
Analytics
Help you get the most valuable data you want
Workflow & Automation
Shift activity implementers from humans to a software program
AI
Gen-AI drives agent faster
Contacts
Your 360° customer view
Broadcast
Ignite engagement everywhere
Knowledge Base
Aid the customer service to answers rapidly
Remote Agents
Mobile App for Android & iOS
Integration & API
Connect CRM and other platforms with less complexity
Try Free Demo
Products
Omni Widget
Manage all channels conversations in a widget
Digital Channels
Communicate with customers across any channels
Ticketing
Enjoy seamless customer journeys
Analytics
Help you get the most valuable data you want
Workflow & Automation
Shift activity implementers from humans to a software program
AI
Gen-AI drives agent faster
Contacts
Your 360° customer view
Broadcast
Ignite engagement everywhere
Knowledge Base
Aid the customer service to answers rapidly
Remote Agents
Mobile App for Android & iOS
Integration & API
Connect CRM and other platforms with less complexity
Features
Web Chat
Connect your preferred way - chat, text, social, or email
Unified Inbox
Maximize efficiency with a single platform for all your channels
Communication Channels
Keep information flowing efficiently
Conversation Management
Manage your conversations effortlessly with intelligent platform
Workflow & Automation
Empower companies to offer customers a different level of service
AI
Make AI-powered agents work smarter and faster
Contacts
Segment, track and analyze customers in one tab
Broadcast
Send immediate marketing messages at scale
Analytics
Reveal valuable insights and turning into actionable insights
Knowledge Base
Aids the customer service to answers rapidly
Security & Privacy
We respect your privacy and protect your personal data
Integration & Service
We provide what you need
Customization
Unleash your uniqueness with customization
Resources
Documentations
Brochure
What’s New
Academy
Documentations
Video
Upcoming Events
Blogs
Exhibitions
Pricing
Company
About Us
Who is CloudFon and why choose CloudFon
Contact Us
Ways to get in touch with CloudFon team
Partners
To be CloudFon technology partner
Get Started
Tell us a bit about you
First name
Last name
Work email
Job title
Company
Country
China
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Ascension Island
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botwana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
Colombia
Comoros
Republic of the Congo
Democratic Republic of the Congo
Cook Islands
Costa Rica
Cote divoire
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
EISalvador
Estonia
Ethiopia
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guernsey
Guinea
Guyana
Haiti
Honduras
Hong Kong
Myanmar
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazeakhstan
Kenya
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nepal
Netherlands
Netherlands Antillse
New Caledonia
NewZealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palestinian
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
PuertoRico
Qatar
Reunion
Romania
Russia
Rwanda
Samoa Eastern
Samoa Western
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
South Africa
Korea
Spain
SriLanka
St Kitts and Nevis
St.Lucia
St.Vincent
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor Leste
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands
Yemen
Zambia
Zimbabwe
Country code
Phone number
Create accout for free trial
Product information
Technical support
Kind advice
Others
Create accout for free trial
Product information
Technical support
Kind advice
Others
Submit
Customization
Tailored Solutions for
Exceptional Contact Center
No two men are identical and not all customers want the same thing from a product.
We can help yourself out by letting people customize your service based on your needs.
Let customers set up
service to their liking
More accessible to their
differentiation
Easier to keep up with the competition
Basic Customization
Full Customization
Chat Button
Color
Position
Icon
Installation
Chat Window
Color
LOGO
Greetings
Appearance type
Chat bubble color
Powered by
Pre/Post Chat, Offline Message
Form
Flow
Chat Channel
Adding channels
Label
Chat Channel
LOGO
Background color
Icon
Button color
Deep Customization
Let us know your request!