Omni Widget
Manage all channels conversations in a widget
Digital Channels
Communicate with customers across any channels
Ticketing
Enjoy seamless customer journeys
Analytics
Help you get the most valuable data you want
Workflow & Automation
Shift activity implementers from humans to a software program
AI
Gen-AI drives agent faster
Contacts
Your 360° customer view
Broadcast
Ignite engagement everywhere
Knowledge Base
Aid the customer service to answers rapidly
Remote Agents
Mobile App for Android & iOS
Integration & API
Connect CRM and other platforms with less complexity
Web Chat
Connect your preferred way - chat, text, social, or email
Unified Inbox
Maximize efficiency with a single platform for all your channels
Communication Channels
Keep information flowing efficiently
Conversation Management
Manage your conversations effortlessly with intelligent platform
Workflow & Automation
Empower companies to offer customers a different level of service
AI
Make AI-powered agents work smarter and faster
Contacts
Segment, track and analyze customers in one tab
Broadcast
Send immediate marketing messages at scale
Analytics
Reveal valuable insights and turning into actionable insights
Knowledge Base
Aids the customer service to answers rapidly
Security & Privacy
We respect your privacy and protect your personal data
Integration & Service
We provide what you need
Customization
Unleash your uniqueness with customization
Documentations
Brochure
What’s New
Academy
Documentations
Video
Upcoming Events
Blogs
Exhibitions
About Us
Who is CloudFon and why choose CloudFon
Contact Us
Ways to get in touch with CloudFon team
Partners
To be CloudFon technology partner
Get Started
Tell us a bit about you
First name
Last name
Work email
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Company
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Customization
Tailored Solutions for
Exceptional Contact Center
No two men are identical and not all customers want the same thing from a product.
We can help yourself out by letting people customize your service based on your needs.
Let customers set up
service to their liking
More accessible to their
differentiation
Easier to keep up with the competition
Basic Customization
Full Customization
Chat Button
  • Color
  • Position
  • Icon
  • Installation
Chat Window
  • Color
  • LOGO
  • Greetings
  • Appearance type
  • Chat bubble color
  • Powered by
Pre/Post Chat, Offline Message
  • Form
  • Flow
Chat Channel
  • Adding channels
  • Label
Chat Channel
  • LOGO
  • Background color
  • Icon
  • Button color
Deep Customization
  • Let us know your request!