Seamlessly compatible with Bicom’s robust PBX, CloudFon CX integrates voice (WebRTC), SMS, email, and messaging into one desktop/mobile hub—no code, no friction. Agents manage all channels via Bicom’s trusted interface, cutting response times while personalizing interactions through AI/CRM sync. White-labeled for your brand, it elevates agent efficiency and customer satisfaction with unified workflows. Bicom users can choose gaining future-proof CX from CloudFon—smarter support, happier clients.

Trusted by 150,000+ businesses as the #1 CRM for growth, HubSpot’s all-in-one platform meets CloudFon’s CX tools where it matters: real-time sync of chats, tickets & call insights to HubSpot records. A frictionless workflow for teams—no toggling, just unified data powering personalized journeys. Built for HubSpot’s growth-first ecosystem, our integration amplifies what users love: simplicity, automation, and a single source of truth.

CloudFon integrates with Meta’s ecosystem—leveraging WhatsApp, Messenger, Instagram, and Meta AI tools —to redefine omnichannel customer engagement. As a leader in AI-driven communication, Meta powers seamless interactions across 3.9B+ global users. By combining Meta’s advanced NLP, automation, and cross-platform analytics with CloudFon’s CX platform, businesses unify messaging data, auto-resolve inquiries via AI, and deliver hyper-personalized support at scale. This collaboration eliminates silos, boosts response accuracy, and enables predictive customer insights, transforming fragmented workflows into intelligent, future-ready experiences.

The integration between CloudFon CX software and Mitel phone system allows for seamless communication and collaboration between the two platforms. Some potential features and benefits of this integration may include: Unified Communication, Presence Management, Contact Synchronization.

CloudFon CX seamlessly integrates with Netsapiens, delivering an all-in-one omnichannel platform that unifies voice, SMS, email, and messaging into a single interface. Designed for CX-driven SMBs, it combines AI-powered tools, no-code CRM integrations, and voice management to empower agents with real-time insights. White-label customization and effortless deployment via Netsapiens' ecosystem eliminate technical barriers, boosting agent efficiency and customer satisfaction. Experience unified, intelligent customer engagement—future-proof your CX with CloudFon and Netsapiens, where seamless compatibility drives productivity and loyalty.

CloudFon collaborates with OpenAI, a pioneer in advanced AI technologies powering innovations like ChatGPT and GPT-4. As a leader in generative AI and natural language processing, OpenAI’s cutting-edge models enable CloudFon’s CX platform to automate complex tasks, analyze customer sentiment in real time, and deliver hyper-personalized responses. This integration transforms customer interactions—reducing resolution times, enhancing decision-making with predictive insights, and scaling support efficiency. By leveraging OpenAI’s industry-defining tools, businesses unlock unprecedented agility and intelligence, redefining modern customer engagement.

CloudFon is pleased to be added to the PortaOne ecosystem for its advanced omni-channel customer experience platform and our collaboration with PortaOne will help us build another 3rd-party telephony system integrated to meet our customer's needs in multiple channels and robust features.

CloudFon’s CX platform seamlessly integrates with the world’s #1 CRM to unify customer interactions and streamline workflows for real-time sync of visitor conversations—chat logs, calls, context—directly to records. Agents gain instant access to customer history during interactions, slashing 30%+ admin time by eliminating manual entry. Teams align around shared data: marketing/sales/support see unified journeys, turning conversations into actionable insights, providing faster, personalized service for customers, and clearer feedback to refine strategies for leaders. Built for efficiency—no silos, just seamless workflows.

CloudFon partners with ZOHO to deliver seamless CRM integration for syncing customer interactions in real time with ZOHO accounts, ensuring agents and clients access unified communication histories instantly. This integration streamlines workflows, boosts productivity, and empowers data-driven decisions for future engagements—elevating efficiency for teams and experiences for customers.