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Flexible Integration
Wizard driven APIs allow seamless integration with existing CRMs,combined with a huge range of omnichannel inbound 3rd party App connectors, the end customer has a huge suite of tools to enhance their customer service offering.
Self Deployment
Enterprise customers requiring closed network solutions have the option to deploy CloudCX within their own eco-system. Our team of experts are on hand to deploy and support the requirements of self-hosting customers for a simple and easy deployment.

Security and data sovereignty are extremely important.
Streamlined Workflows
Workflow automation empowers agents by improving efficiency, customer service, performance, and job satisfaction, leading to a more effective and successful contact center operation.
No Hidden Fee
No additional or undisclosed charges or costs associated to the price plan. Show transparency and honesty in pricing, assuring the customer that they will only be charged the amount agreed upon, without any hidden or unexpected fees.
Omni widget
Unlock seamless connectivity by the power of omnichannel widgets
Mobile app
Manage conversations on the go
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Integrate Your Preferred Apps

Streamline your communication needs effortlessly.

Seamlessly connect your apps, data, and channels within your unified customer experience platform.

Better outcomes from every conversation on your digital channels
Seamless customer experience, amplified through digital channels.
Efficiency and convenience
delivered right to your doorstep!
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Frequently asked questions
Unlocking the answers to your most common queries to grow your business on
omnichannel contact center.
Who are the main user groups of CloudFon digital contact center?
Contact center agents of small businesses, medium businesses, or enterprises.
Does CloudFon offer multi-tenant capability?
CloudFon offers multi-tenant capabilities for optional team management.
Does CloudFon offer an API?
CloudFon offers API access and custom solutions.
What is CloudFon generally used for?
Customer support and experience.
Does CloudFon offer guides, tutorials and or customer support?
CloudFon has extensive guides, documentation, video channels to walk you through the latest updates and best pracitces.
What social media channels CloudFon integrate with?
WhatsApp, Instagram, Facebook Messenger,Telegram, and plan to integrate with Twitter, Line, and LinkedIn.